Payment Policy
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Payment Policy - Cozyliving Mall Shop
At Cozyliving Mall Shop, we strive to ensure a smooth and secure shopping experience for all our customers. Below, you’ll find all the details regarding our payment policy to help guide you through your purchase process.
1. Accepted Payment Methods
We offer a variety of secure payment methods for your convenience. You can choose from the following options when completing your order:
- Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You can securely pay using your PayPal account.
- Bank Transfers: For larger orders, we may offer direct bank transfer payments. Please contact us for more details.
- Other Payment Methods: Depending on your location, we may accept additional payment options such as Apple Pay or Google Pay.
Please ensure your payment details are correct before submitting your order to avoid any issues or delays in processing.
2. Currency
All transactions on our website are processed in USD (U.S. Dollar) unless otherwise specified. If you are shopping from outside the United States, your payment provider (e.g., credit card or PayPal) will automatically convert the payment to your local currency. Please note that your bank or payment provider may apply foreign exchange rates and additional transaction fees.
3. Payment Security
We take your security seriously. All payments are processed through secure payment gateways, employing the latest encryption technology to protect your personal and financial information. We do not store your payment details, ensuring that your data remains safe and confidential.
4. Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email. This email will include a summary of your order, the total amount charged, and an order number for reference. If there is an issue with your payment, you will be notified immediately, and we will assist in resolving the matter as quickly as possible.
5. Order Cancellations and Modifications
Once payment is completed and your order is confirmed, it is typically processed quickly. If you need to cancel or modify your order, please reach out to our customer service team immediately. We will do our best to accommodate your request, but please note that once your order has been shipped, it cannot be canceled or modified.
6. Taxes and Additional Charges
Prices listed on our website do not include applicable taxes unless specified. Taxes will be calculated during checkout based on your shipping address. For international orders, customs duties or additional taxes may apply. These charges are the responsibility of the buyer.
7. Payment Issues and Declined Transactions
If your payment is declined or there is an issue processing it, we will notify you by email. In these cases, please check your payment information and try again. If you continue to experience issues, feel free to reach out for assistance.
8. Refunds and Returns
If you are eligible for a refund under our return policy, we will process your refund to the original payment method. Please allow a few business days for the refund to be reflected in your account, depending on your payment provider’s processing times.
At Cozyliving Mall Shop, we are committed to providing a seamless and secure payment process. If you have any questions or concerns regarding your payment, please don’t hesitate to contact us. We’re here to assist you!
Thank you for shopping with us!
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